Choosing the best IT support companies for small business requires careful consideration of your unique operational needs and budget.
Managing IT issues in-house can be overwhelming and expensive, especially for small businesses. From device malfunctions to software installations, these tech challenges require constant attention and specialized knowledge.
While hiring an in-house team may seem like the go-to solution, it can be financially draining—with average IT support professionals costing around $64 per hour, not including costly employee benefits like health insurance. For small businesses operating on tight budgets, this simply isn’t sustainable.
That’s where outsourcing comes in. By partnering with reliable IT support companies for small business, you gain access to expert help around the clock, all at a fraction of the cost—starting as low as $7 per hour.
These companies act as an extension of your internal team, offering remote and on-site assistance, proactive monitoring, cybersecurity, and more.
In this guide, we’ll highlight 10 of the best IT support companies for small business in the U.S., helping you find affordable, expert tech support that fits your needs and budget.
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How to Choose the Best IT Support Companies for Your Small Business Needs
The first thing small business owners need to know about IT support services is that different companies require different solutions. Just because you manage a small business doesn’t mean that your technology support needs are the same as every other small business.
Choosing the best IT support companies for small business requires careful consideration of your unique operational needs and budget. Start by evaluating the range of services offered—look for companies that provide 24/7 helpdesk support, network monitoring, data backup, cybersecurity, and cloud services.
Ensure the company has experience working with small businesses and can offer scalable solutions that grow with you. Check their reputation by reading customer reviews and asking for references. Transparent pricing is also key—avoid long-term contracts with hidden fees.
Consider response times and availability; your business can’t afford long delays when technical issues arise. Security credentials and compliance knowledge are essential, especially if you handle sensitive customer data.
Lastly, look for personalized service—smaller businesses benefit from IT partners that understand their goals and offer tailored support rather than one-size-fits-all packages. A reliable IT partner can enhance productivity and protect your digital infrastructure without breaking the bank.
Top 10 IT Support Companies for Small Business in the US
1. HiredSupport
HiredSupport, founded in 2016 and based in California, has quickly become one of the most cost-effective IT support companies for small business.
With nearly a decade of experience serving clients globally, HiredSupport is known for its affordability and reliability. Small businesses especially benefit from their pricing, with support services starting at just $7 per hour—making it one of the most budget-friendly options in the industry.
Despite its low cost, HiredSupport does not compromise on quality. The company holds a stellar 4.9-star rating on Clutch, reflecting strong customer satisfaction and dependable service delivery.
Their services include remote IT helpdesk support, device troubleshooting, installation assistance, and more—available around the clock.
HiredSupport functions as an extension of your in-house team, ensuring your systems stay operational while you focus on growing your business. For small businesses seeking expert IT solutions without the high price tag, HiredSupport offers unmatched value and performance.
What Services Does HiredSupport Offer?
Here are some services offered by HiredSupport:
- Technical Support
- Back Office Support
- Data Annotation
- Data Entry
- Phone Support
- Email Support
Noteworthy Clients
Here are some noteworthy clients of HiredSupport:
- WOWCube
- Healthy Stuff
- OCG
- MakeUp Eraser
You can read more about their clients by exploring the case studies page.
Pricing
For IT support outsourcing, HiredSupport’s pricing starts from $7/hour. This makes it the most affordable option.
Free Trial
HiredSupport offers a free trial. This helps small business owners make an informed decision before investing in the outsourcing service provider.
2. FiveRivers Technologies
FiveRivers Technologies, established in 2003, brings nearly two decades of experience in delivering reliable tech services to clients worldwide. With offices in the USA, UAE, and Pakistan, the company operates across multiple time zones, making it a practical option for businesses needing flexible and responsive IT support.
As one of the seasoned IT support companies for small business, FiveRivers offers a wide range of services including infrastructure management, helpdesk support, software development, and system integration. Their global presence allows them to deliver scalable and cost-efficient solutions tailored to each client’s specific needs.
While the company has a 3.8-star rating on Glassdoor—indicating room for internal improvement—it still maintains a strong reputation for technical competence and project execution.
For small businesses looking to balance cost, capability, and experience, FiveRivers Technologies offers a solid option, especially for those interested in IT outsourcing that extends beyond borders.
Services Offered
Here are some services offered by FiveRivers Technologies:
- IT Support
- IT Consultation
- Web3 Based Solution
Noteworthy Clients
Here are some noteworthy clients of FiveRivers Technologies:
- OCHA
- SKYGRID
- sparkcognition
- Samsung
Pricing
You would need to email them or visit their office if you want a quotation.
Free Trial
FiveRivers Technologies doesn’t offer a free trial.
3. ScienceSoft
Founded in 1989, ScienceSoft is one of the longest-standing IT support companies for small business on our list. With over three decades of experience, the company brings a wealth of expertise in delivering managed IT support and help desk outsourcing services.
ScienceSoft operates with high-quality standards and is both ISO 9001 (quality management) and ISO 27001 (information security) certified, giving small businesses peace of mind when it comes to data security and service reliability.
Their services cover a wide range of support needs, from 24/7 helpdesk solutions to infrastructure monitoring, cloud services, and cybersecurity support.
With a 4.4-star rating on Glassdoor, the company is recognized for maintaining a positive workplace culture—often a reflection of strong team performance and client service.
For small businesses seeking a dependable IT partner that upholds international best practices, ScienceSoft stands out as a trustworthy and experienced choice.
Services Offered
Here are some services offered by ScienceSoft:
- IT Consulting
- IT Outsourcing
- Testing and QA
- Help Desk
- Data Analytics
Noteworthy Clients
Here are some noteworthy clients of ScienceSoft:
- Cyber Graphics
- Viber
- Albatross IT Consultants
Pricing
They have an extensive system in place, which is filtered by industry, number of tickets generated and level of support required. You would then have to fill out a form and wait for an agent to reach out.
Free Trial
ScienceSoft doesn’t offer a free trial.
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4. Wipro
Founded in 1945 in Amalner, India, this company has a rich legacy and decades of experience in IT and outsourcing services.
Over the years, it has grown into a reputable name among IT support companies for small business, offering a wide range of services including helpdesk support, system administration, and infrastructure management. Its long-standing presence in the industry speaks to its adaptability and commitment to evolving alongside technological advancements.
Though the company’s primary base is in India, it supports clients globally, providing cost-effective and scalable IT solutions tailored to the needs of small and medium-sized enterprises. With a Glassdoor rating of 3.7 out of 5, it maintains an average employee satisfaction level, indicating steady internal operations and team competence.
For small businesses looking for a dependable outsourcing partner with a deep-rooted history in IT services, this company offers reliable support, particularly for those interested in long-term collaboration and proven experience.
Services Offered
The following are the services offered by Wipro:
- Cloud computing
- Computer security
- Consulting
- IT Support
Noteworthy Clients
Here are some notable clients that Wipro serves:
- Vodafone
- MTNL
- Mahindra & Mahindra Ltd
- Jana Small Finance Bank
Pricing
The company does not list its pricing publicly and depends upon the customized pricing for each client.
Free Trial
Wipro does not offer a free trial. This means that small businesses have to invest money just to understand how IT support can help them improve efficiency.
5. Complete IT
Founded in 1992 in the United Kingdom, Complete IT has built a strong reputation over the years as a dependable provider in the IT outsourcing space.
With more than three decades of experience, the company has established itself as one of the trusted IT support companies for small business, especially for those looking to outsource critical tech operations without sacrificing service quality.
Complete IT offers a comprehensive range of services including managed IT support, cybersecurity, cloud computing, and helpdesk assistance. Their approach focuses on delivering personalized solutions, making them particularly well-suited for small and mid-sized businesses seeking scalable, flexible support.
The company holds a 3.6-star rating on Glassdoor, reflecting a moderately positive work environment and consistent service delivery. With its extensive experience and UK-based operations, Complete IT is a solid choice for small businesses that prioritize reliability, customer care, and long-term partnerships in their IT support strategy.
Services Offered
The following are the services offered by Complete IT:
- Managed IT Support
- Virtual Servers
- Cybersecurity
- Endpoint Security
- Firewall Protection
Noteworthy Clients
Here are some notable clients of Complete IT:
- Bucks Music Group
- Permeits2Work
- Roomservice
- Old Parsonage Hotel
Pricing
The company offers its services for fixed monthly fees. However, the amount is not disclosed on the website.
Free Trial
Complete IT doesn’t offer a free trial.
6. Truadvantage
Founded in 2001 in the United States, TruAdvantage has over two decades of experience providing IT solutions, making it a trusted name among IT support companies for small business.
The company specializes in managed IT services, cybersecurity, cloud solutions, and compliance-focused support—making it particularly attractive to healthcare providers and other regulated industries.
One of its standout features is HIPAA compliance, which ensures that sensitive data is handled with the highest level of security and regulatory adherence.
TruAdvantage positions itself as a strategic partner rather than just a vendor, focusing on business growth through reliable and secure IT infrastructure.
However, the company is not currently listed on Glassdoor, which may raise questions for those looking to evaluate internal culture and employee satisfaction.
Despite this, TruAdvantage remains a strong candidate for small businesses in need of specialized, secure IT support—especially in sectors that demand strict compliance and data protection.
Services Offered
The following are the services offered by Truadvantage:
- Managed IT
- Managed Security
- Cloud and Digital Transformation
Noteworthy Clients
Truadvantage has worked with the following clients:
- Nefab Packaging
- Kern Radiology
- TechCode
- ThermoFisher
The company has experience with corporate clients and would unlikely understand the demands and needs of a small business like yours.
Pricing
Truadvantage doesn’t disclose its pricing strategy on the website.
Free Trial
Truadvantage offers a 90-day free trial, and if you’re not satisfied, you’ll get your money back.
7. Mitrix Technology
Though relatively new to the scene, Mitrix Technology has quickly made a name for itself among up-and-coming IT support companies for small business. With less than 10 years of experience, the company brings fresh perspectives and agile service delivery.
Its team of skilled developers and IT professionals is equipped to handle a range of issues swiftly—whether it’s troubleshooting software, managing networks, or optimizing system performance.
Mitrix Technology serves diverse industries, including healthcare, education, and professional services, tailoring its IT solutions to meet sector-specific needs.
Their modern, adaptable approach makes them especially appealing to startups and small businesses looking for responsive, scalable support.
According to DesignRush, the company holds a 4.3-star rating, indicating high levels of customer satisfaction and performance. While not as seasoned as some older firms, Mitrix Technology’s combination of technical talent, industry versatility, and strong client feedback makes it a promising partner for small business IT needs.
Services Offered
The following are the services offered by Mitrix Technology:
- Consultation
- MVP Development
- Testing
- IT Support
Noteworthy Clients
Mitrix Technology has worked with the following clients:
- Asismo
- Leadguru
- Alphabot
Pricing
To get a quotation, you would need to contact the service provider’s support team and wait for their response.
Free Trial
Mitrix Technology doesn’t offer a free trial.
8. Infomatics Corp
With 15 years of experience, Infomatics has established itself as a trusted provider of IT staffing and solutions for both corporate and government clients.
As one of the more structured and process-driven IT support companies for small business, Infomatics offers services backed by a strong foundation in quality and compliance.
The company holds ISO 9001 (quality management), ISO 27001 (information security), and ISO 20000 (IT service management) certifications, ensuring that its support is consistent, secure, and efficient.
Infomatics specializes in delivering tailored IT support, managed services, and consulting, making it a valuable partner for small businesses seeking enterprise-level expertise without the high costs. Whether it’s day-to-day helpdesk support or more advanced infrastructure management, Infomatics has the systems and staff to deliver dependable results.
With a 4.6-star rating on Glassdoor, the company is also recognized for fostering a positive workplace culture, which often translates into better client service and reliability.
Services Offered
The following are the services offered by Infomatics:
- Offshore IT Development and Staffing
- Cloud Services
- Business Process Management
Noteworthy Clients
Infomatics hasn’t disclosed the names of its clients.
Pricing
To get a quotation, you would need to contact the Infomatics support team and wait for their response.
Free Trial
Infomatics doesn’t offer a free trial.
9. Tata Consultancy Services (TCS)
Founded in 1968, Tata Consultancy Services (TCS) is one of the oldest and most respected names in the global IT and consulting industry. As a pioneer in technology services, TCS has delivered scalable solutions across key sectors such as finance, telecommunications, banking, and insurance.
For small businesses, TCS may not be the first company that comes to mind due to its large-scale operations, but it does offer flexible service models that can be adapted to suit smaller enterprises.
Among IT support companies for small business, TCS stands out for its deep industry knowledge, global delivery capabilities, and commitment to innovation. Small businesses that need enterprise-level IT infrastructure, cybersecurity, or digital transformation support can benefit from TCS’s extensive expertise and resources.
According to Glassdoor, TCS holds a 3.8-star rating, reflecting a stable work environment and a strong global workforce. For small businesses ready to scale, TCS offers trusted, long-term support.
Services Offered
Here are some services offered by TCS:
- Artificial Intelligence
- Cloud
- Cognitive Business Operations
- Consulting
- Cybersecurity
- Data and Analytics
- Enterprise Solutions
Noteworthy Clients
Here are some clients that TCS has closely worked with:
- ICICI
- AP government,
- JP Morgan Chase & Co.
- Nedbank
Pricing
The company does not have a standard pricing structure for its clients.
Free trial
TCS doesn’t offer a free trial.
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10. VXI
VXI Global Solutions is one of the oldest and most internationally established IT support companies for small business on this list.
With decades of experience and operations spanning the globe—including a significant presence in China—VXI offers comprehensive IT support, customer service outsourcing, and tech-enabled business solutions. Its global reach allows for round-the-clock support and scalability, making it a viable option for businesses seeking 24/7 assistance.
However, while the company’s infrastructure and international resources are impressive, small businesses in the U.S. may have valid concerns about data security and privacy.
Offshore operations—especially those based in regions with less stringent data protection laws—can introduce compliance risks, particularly for businesses in healthcare, finance, or other sensitive industries.
VXI holds a 3.8-star rating on Glassdoor, reflecting solid employee satisfaction. While it may be a cost-effective and scalable choice, small businesses should weigh the benefits against privacy considerations before choosing VXI as their IT support partner.
Services Offered
Here are some services offered by VXI:
- Customer Experience Strategy
- Technical Support
- Cost Management
Notable Clients
Here are some notable clients of VXI:
- Telco
- Metaverse
Pricing
The prices aren’t disclosed on VXI’s website. You would need to specify the reason for contact, and then one of their agents will reach out to you.
Free Trial
VXI doesn’t offer a free trial.
Conclusion
The best IT support companies for small business offer reliable, scalable services tailored to your needs. Whether local or global, selecting a trustworthy partner ensures smoother operations, improved productivity, and long-term business growth.
FAQs
What services do IT support companies offer for small businesses?
They typically provide helpdesk support, network monitoring, data backup, cybersecurity, cloud services, and software installation or troubleshooting.
How much do IT support services cost for small businesses?
Costs can range from as low as $7 per hour for outsourced services to $64 or more per hour for in-house staff, depending on the provider and service level.
Why should a small business outsource IT support?
Outsourcing is cost-effective, provides access to expert support 24/7, and reduces the need for hiring full-time in-house IT staff.
Are IT support companies secure and compliant?
Reputable providers follow data protection standards like ISO 27001 and may be HIPAA, GDPR, or SOC 2 compliant, depending on industry requirements.
Can IT support companies help with remote work setups?
Yes, many offer services tailored to remote work, including VPN setup, device management, secure cloud access, and remote troubleshooting.
References
- Best IT Support Companies for Small Business
- Top 15 Outsourced IT Services For Small Business In 2025
