10 Best Exit Interview Companies in the US | 2025 Updated List

Exit interview companies helps identify why an employee exits and what can be improved to raise the retention rate of a company in the long run.

Customizable surveys, data analysis and reporting features, anonymity choices, HR system connection, and the capacity to monitor trends and patterns over time are all necessary for exit interviews.

It’s difficult to choose the best exit interview firm with the best features when there are so many possibilities accessible.

Many exit interview companies provide customized solutions to assist organizations in efficiently gathering and evaluating departure-related data in order to streamline this process.

These providers use a range of approaches, including as analytics, interviews, and surveys, to give useful information that might spur constructive organizational transformation.

Here is a list of exit interview companies that are tried and tested or have received recommendations from trusted sources.

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What is an Exit Interview?

An exit interview is a planned discussion between a departing employee and their employer. It is usually held on or close to the employee’s last day of employment and provides a last chance for both parties to provide important information.

Companies outsource exit interviews to exit interview companies so that HR can prioritize high priority projects and move HR up the value chain.

Learning more about the employee’s experience at the organization is the main objective of the departure interview procedure.

The surviving staff may operate in a more pleasant atmosphere, identify areas for improvement, and enhance retention efforts with the help of this input.

The employee will usually be asked a number of questions concerning their position, their boss, the corporate culture, and other pertinent subjects during a departure interview.

You may also let your staff member express their general opinions and perceptions about the business.

However, the purpose of exit interviews is not to assign blame or bring up old disputes. Rather, they present an opportunity for a productive, reciprocal dialogue.

Establishing a polite, comfortable environment encourages candid feedback, which may be extremely beneficial for your business and the departing employee.

Why do companies conduct exit interviews?

Employers conduct exit interviews for a variety of reasons:

  1. Discover the underlying causes of employee turnover: Exit interviews offer a special chance to investigate the reasons behind workers’ departures. By being aware of these root reasons, your business may see patterns early and take proactive measures to lower employee turnover in the future.
  2. Enhance employee retention: Your business may learn important information about what influences work happiness and discontent by hearing from your former employees. This information can then be utilized to enhance retention tactics and boost morale among those who stay.
  3. Enhance corporate culture: Exit interviews provide an honest assessment of your firm’s culture, including its strengths, weaknesses, and potential areas for development. Building a workplace that not only keeps your best employees but also draws in the best talent is made possible by this unvarnished input.
  4. Determine management and leadership issues: It’s not unusual for departing employees to do so because of problems with their manager or the company’s general leadership style. For the benefit of present and future workers, exit interviews can provide insight into these issues, enabling focused interventions and enhancements to management procedures.
  5. Accumulate information and insights: Exit interviews yield a multitude of information that may be examined to pinpoint areas for development and opportunity. Decision-making, HR strategy, and constructive change within the company may all be influenced by this data.
  6. Reduce legal risks by giving workers a forum to air grievances or issues they may have regarding their working conditions during exit interviews. Prompt and expert resolution of these problems can reduce legal risks and safeguard the company’s reputation.
  7. Boost employer brand: When workers feel appreciated and acknowledged during their departure interview, it creates a good image that lasts. The positive effects of this kindness spread, enhancing your business’s standing as an employer and drawing in top talent down the road.
  8. Comparing your exit interview data to industry norms is a useful benchmark for assessing how well your business is performing in areas like staff retention and satisfaction. This comparison can identify the precise areas in which your business needs to improve in order to draw in and retain top personnel in the highly competitive market of today.

Top 10 Exit Interview Companies in 2025

Ready to explore some outstanding exit interview companies? Here we go!

1. Proprofs Survey Maker – Best for Comprehensive Employee Surveys

One of the best exit interview companies on our list is ProProfs Survey Maker. It transforms the way we collect feedback from leaving workers with its extensive features and easy-to-use layout.

To accommodate every exit interview situation, it provides a large variety of question types and editable templates.

This program may help you measure general happiness, pinpoint areas for development, and comprehend the reasons behind departures.

Beyond that, ProProfs Survey Maker is a comprehensive tool for conducting intelligent departure interviews, with features like extensive reporting and analytics, anonymity choices, and connectivity with HR systems.

These capabilities give HR departments useful information to improve employee experiences and help them make wise decisions.

Pricing:

Forever free plan for up to 50 responses. Paid plan starts at $19.99/100 responses/month.

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2. Qualtrics Employee Experience – Best for Anonymous Employee Surveys

An outstanding solution for quickly and easily getting insightful feedback from leaving workers is Qualtrics Employee Experience.

The anonymous exit interviews offered by Qualtrics Employee Experience are among its strongest features. This program fosters a safe and secure atmosphere for open communication by giving employees anonymity.

Additionally, companies can gather and examine employee input at every touchpoint with its AI-powered continuous listening features, which helps them pinpoint and address important areas for development.

Additionally, the platform offers robust analytics capabilities that let businesses make data-driven decisions and extract actionable insights to improve the exit interview process.

Pricing:

Contact the company for a quote.

3. SurveySparrow – Best for Customizable Exit Surveys

One of the best exit interview companies on our list is SurveySparrow in which you may find areas for improvement, create successful retention strategies, and obtain a comprehensive picture of the employee experience with SurveySparrow.

Creating feedback forms that reflected the particular requirements is one of the many features of SurveySparrow thanks to the customizable exit surveys, which also gave detailed input on managerial efficacy, workplace culture, and employee happiness.

The thorough data analysis, repeating surveys, and secure administration of SurveySparrow were the most praised features, since they made the entire procedure easy.

SurveySparrow is a strong option for carrying out efficient exit interviews because of its integrated survey feature, mobile-first survey capabilities, and sophisticated audience management.

Pricing:

Basic plan for individuals starts at $19/month

4. PointerPro – Best for Employee Assessment Surveys

Its user-friendly interface and capacity to generate departure surveys that are specifically suited to your company’s requirements guarantee that you get insightful and pertinent input from departing staff members.

Facilitating comprehensive staff assessment is one of PointerPro’s top use cases making it one of the best exit interview companies out there.

PointerPro offers thorough insights into managerial efficacy, workplace culture, and employee happiness by examining the information gathered from departure interviews.

This makes it possible for businesses to pinpoint problem areas, create focused retention plans, and eventually improve the general employee experience.

Pricing:

Starts at $69/month

5. IntelliHR – Best for Talent Retention

Because of its configurable choices, strong personnel management capabilities, and user-friendly design, IntelliHR is one of the best exit interview companies.

Fundamentally, IntelliHR is excellent at managing employees and retaining talent. With its extensive performance management, employee engagement, and people analytics features, this robust platform expedites HR procedures.

Additionally, its workflow automation makes it possible for prompt and easy communication throughout the departure process, guaranteeing that all required actions are taken.

Any company may customize the platform to meet its own demands because to its adaptable ecosystem and configurability.

Pricing:

Starts at $3.60/employee/month.

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6. WorkStep – Best for Holistic Employee Listening & Engagement

WorkStep’s comprehensive approach to employee engagement and listening makes it one of the most ideal exit interview companies.

Throughout their whole employee journey, the platform allows for constant communication with frontline employees.

WorkStep guarantees that feedback is efficiently handled and taken into consideration by providing comment and alert reply features, anonymity protection, and targeted communication, all of which promote an environment of candid dialogue and involvement.

WorkStep helps increase employee happiness and lower turnover by primarily focusing on monitoring the effect of measures made on frontline sentiment and engagement.

Pricing:

Contact the company for a quote.

7. ExitPro – Best for Automated Exit Surveys

ExitPro is one of the best exit interview companies designed to save time and effort by streamlining the whole process of planning, collecting, processing, and reporting departure interviews.

Organizations may guarantee timely and consistent feedback from leaving workers by automating the exit interview process.

ExitPro gives businesses actionable insights to successfully implement changes and lower employee turnover with its assured real-time HRIS data integration and extensive reporting features.

ExitPro offers more than 20 years of experience in the industry in addition to automated surveys, having conducted millions of departure interviews in 21 languages and six continents.

Pricing:

Basic plan starts at $79/month

8. StaffTRAK – Best for Resource Management

One of the most outstanding exit interview companies that makes it easier to get insightful feedback from departing workers is StaffTRAK.

StaffTRAK helps businesses spot patterns, resolve problems, and increase retention rates by automating exit interviews and provide thorough reporting.

By efficiently managing staff scheduling, the solution guarantees that the appropriate individuals are present at the appropriate moment.

StaffTRAK maximizes resource allocation with integrated scheduling and engagement fees, which raises billable hours and productivity.

StaffTRAK is unquestionably worth a try because it offers a great return on investment and is reasonably priced.

Pricing:

Starts at $69/month.

9. Grapevine Survey – Best for Streamlining Employee Feedback

The process of getting employee feedback is greatly streamlined by Grapevine Survey’s fantastic features, which include extensive survey reporting, customizable survey design choices, strong analysis tools, and export data possibilities.

Distribute the survey by email invites and online links after creating a bespoke one from scratch or using one of their templates.

Additionally, the program offers real-time findings that you can examine by various places and departments, empowering me to make well-informed judgments to enhance the company.

Pricing:

Basic subscription starts at $495/survey for 90 days.

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10. Kissflow Exit Interview – Best for Readymade Exit Interview Templates

Kissflow offers a range of powerful features and functionalities that make it one of the best exit interview companies in a streamlined and efficient manner.

Kissflow’s library of pre-made exit interview templates are one of its most notable features. These templates guarantee that no important step is missed by offering a uniform structure for conducting departure interviews.

You can set up customizable processes and comprehensive forms with a few clicks to gather crucial information and facilitate an easy departure interview management procedure.

Aside from that, Kissflow has a wealth of other capabilities that increase its usefulness as an exit interview tool.

These include easy coordination and routing, streamlined employee leave procedures, full visibility of exit interview duties, comprehensive dashboards for insights, and the flexibility to tailor the exit interview process to other departments’ requirements.

Pricing:

Starts at $1500/month.

Which Is the Best Exit Interview company for You?

Fortunately, you now have a far more streamlined list of the top exit interview companies at your disposal.

The task is far from finished, though; you must select the one that best suits your organization’s needs!

It makes sense that choosing the best exit interview companies from this list might be challenging because each one appears to have special benefits and characteristics.

Before making a final decision, it is crucial to take into account your survey requirements, the audience you are surveying, and other pertinent aspects.

FAQs

Why do organizations outsource exit interviews?

Companies outsource exit interviews so that HR can prioritize high priority projects and move HR up the value chain.

What to expect from an exit interview company?

An exit interview company creates a safe space for separating employees to share honest answers to exit interview questions. You should expect an efficient and secure process protecting confidentiality (when required) and encryption of the data collected.

What do the best exit interview companies do?

Leading exit interview companies collect and conduct effective exit interviews with strategic exit interview questions within a few days, versus weeks or months it can take to launch an in-house program.


How do we use exit interview feedback?

If used correctly, exit interview feedback improves the company culture of those who remain. Applying Exit Interview reports reduces staff turnover which benefits both the company and its workforce.

What is the best exit interview?

The best exit interview starts with communicating its intention and purpose. A separating employee must understand the reason for the conversation or the outreach.

What are the best exit interview questions to ask?

The best exit interview questions are questions that 1. Can be actionized; 2. Reflect the needs of the organization; 3. Surface breakdowns across the employee lifecycle (prior to their actual resignation, which is only half the story). 

Conclusion

In conclusion exit interview companies creates a safe space for separating employees to share honest answers to exit interview questions.

You should expect an efficient and secure process protecting confidentiality (when required) and encryption of the data collected.

Any exit interview company would share their privacy and security protections to ensure data integrity.

References

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